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About Us

The Company

At socius360, we believe in life-long partnerships. So much so that our name ‘socius’ is derived from the Latin word that stands for partnership and ‘360’ signifies our insistence in providing all-rounded solutions.

Since 2012, socius360 has been the sole Asia-Pacific regional distributor for the MaitreD POS System, a leader in the provision of stable and feature-rich POS systems to restaurant chains worldwide. socius360 offers more than just POS solutions–we provide turn-key solutions, which are neatly divided into four different services: surveillance, networking, and consultation.

Since opening our doors in 2012, socius360 has been providing solutions to major players in the F&B industry such as Mr Bean, The Soup Spoon, and the Spa Esprit Group. Positive feedback from these customers has served to strengthen our partnership and reinforce our commitment to provide tailored solutions based on the unique requirements of our clients.

At socius360, quality service is our business.

 Vision:

To become an all rounded hospitality, F&B and retail service solution provider.

Mission:

To provide our customers with scalable solutions that are safe, user friendly and supported by our ever-increasing expertise.

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The Founder

Managing Director—Mr. Eddie Luk

Originally from Hong Kong, Eddie spent his first 10 years after graduation working in three different 5-star hotels there. He used this period to hone his skills in the hospitality industry, acquiring know-how that helped him to work with people of diverse backgrounds and personalities.

Eddie’s outstanding performance later caught the attention of a famous hospitality software company. As Project Manager, he was to design and implement the hospitality systems of Swissôtel The Stamford, then-named The Westin Stamford, and Fairmount Singapore, formerly known as The Westin Plaza. To be closer to his client, Eddie moved to Singapore in 1992 to head the local office.

The chance to specialise in POS systems came two years after this project, when Eddie led his team to upgrade the POS systems of The Westin Stamford and The Westin Plaza.

Eddie went on to complete projects for many famous hotels in the Asia Pacific region, including Raffles Hotel in Singapore, Walker-Hill Casino Seoul, JinLing & Garden Hotel in China, Excelsior Hotel in Hong Kong, and Shangri-la Hotel, Malaysia.

Eddie later joined XN Checkout Systems, a UK company that was looking for someone to head the Product & Project team. Notable retail and F&B POS projects carried out by Eddie during this time included Parco Bugis Junction, Wing Tai Retail, and Food Republic.

Having gained a wealth of experience in the field, Eddie started socius360 on 18 September 2012 alongside two other partners.

Clients of socius360 feel reassured knowing that Eddie is personally involved in every project as Principal Consultant. With his many years of experience in the industry, Eddie continues to provide his customers with the most expert and professional advice.