LAG

Les Amis Group

Peperoni is famous on Pizza which baked in the traditional Italian style, the management decided to allow customer to order they own flavors, and even one Pizza with two different flavors. Furthermore the chain does allow delivery and self pick-up after ordering through internet.

Challenge

It took few weeks to configure the ordering schedule due to the flexible Pizza flavors combinations, however roll-out is smoothly and the whole chain roll-out in 3 months time.

Solution

Management happy to see the crew up raise their productivity, their crews save time to explain how customer’s flavor combination. And two more helper transfer from call center to outlet after Web-order interface is running.