Maitre’D is one of the software that we use to power our Point of Sales Systems
Advanced and Sophisticated Hardware
Featuring state-of-the-art POS hardware designed to suit the unique and challenging operating environment of the F&B industry. We use all-in-one units made in Taiwan that combine the main console, customer display, printer, and much more into one complete yet easy to use terminal. Optimised for touch, our POS systems are both energy and space saving. Reliable and hard-wearing, they can withstand the toughest F&B & retail environments.
4-hour turn around support
Help is just a phone call away with socius360’s support and maintenance hotline. Available throughout the usual F&B operational hours, including weekends and public holidays, our team of specialists will attend to your enquiry any time within the services hours and provides solutions within four hours. We provide solutions to all issues relating to your POS system, including temporary replacement of POS terminals and peripherals to minimize your business downtime.
Local/Remote Data Backup
Your POS data is stored and backed up securely daily. An external storage device serves as an additional backup to ensure that there are no single points of failure. Our POS systems can also transmit and store data remotely to e-Global Server in your HQ, so you can retrieve and restore information to the individual outlets whenever necessary, thereby minimising downtime associated with IT issues.
Standard and Custom Reports
Generate a wide variety of reports with the Maitre’D system that can better serve your business needs and identify new opportunities. Maximise business returns through standard reports, tailored and designed to your specific requirements. We also provide custom reports for businesses with unique operational needs. Derive intelligence from your data to find out what makes your customers tick, and channel your marketing efforts to suit customer preferences. Beyond just looking at external influences, our custom reports allow you to evaluate internal factors such as staff performance.
Integrations to ERP, CRM Systems
Integrate your POS system with popular Finance and enterprise resource planning (ERP) systems like Quickbook, MYOB®, Sage 300 (formerly known as Accpac), Navision and SAP. You also have the option to link up with various Customer Relationship Management (CRM) systems, including Capillary™, SugarCRM, or your own in-house system, which will enable you to seamlessly update transaction details and guest favours, and also manage customer conversions.